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Commercial Industries

Know what it actually costs you to make something

Most manufacturers can tell you last month's revenue to the dollar and their true cost per unit only approximately. That gap decides which quotes you win, which products quietly lose money, and whether the plant's improvement work shows up in the accounts. We connect the shop floor to the ledger so the number is real.

The sector

Technology in manufacturing pays back in margin, not in dashboards

The plant floor generates enormous quantities of data and, in most operations, remarkably little of it reaches the person deciding whether to accept an order at a given price. Manufacturing technology earns its keep when it closes that loop — when what actually happened at the machine changes what you quote, what you schedule and what you stock. The sub-sectors below run that loop differently.

Discrete manufacturing

Bills of material, routings, work orders and configure-to-order complexity, with cost rolled from the operation up rather than estimated down.

Process manufacturing

Formulas, batches, potency and yield variance, co-products and by-products, and the lot genealogy a recall demands.

Contract & job-shop manufacturing

Quoting from real historical cost, mixed-mode production, and the job-level profitability that tells you which customers are worth keeping.

Industrial equipment & machinery

Configure-price-quote for engineered products, project-based delivery, installation, and an installed base that should be generating service revenue.

Food, beverage & consumer goods

Shelf life and rotation, allergen and specification control, co-packing, and retailer compliance requirements that change without notice.

Aerospace, defense & regulated production

Full traceability, revision and configuration control, certification records, and audit evidence that has to hold years after the part shipped.

Where the return actually comes from

Manufacturing returns come from four places, in roughly this order of reliability. Inventory: carrying less of it because you can finally see what you have and what is committed. Quoting: winning better work because your cost basis is real rather than a standard nobody has updated since 2019. Throughput: schedule adherence improving because planning uses actual capacity rather than an optimistic assumption. And service: aftermarket revenue that most manufacturers already have sitting in their installed base and have never systematically pursued. We build the case from whichever you can measure today.

The software this sector runs on

The systems a plant depends on

Manufacturers typically have more systems than any other sector we work in, and less connection between them.

Operational

ERP: planning, inventory, costing and execution

Demand and supply planning, MRP, work orders, inventory, warehouse and cost accounting. This is the spine, and it is where a fragmented estate hurts most — because a wrong inventory number is wrong in six places at once.

Floor

MES, SCADA, machine data and shop-floor execution

What actually happened at the machine: run time, downtime, scrap, yield and operator activity. Frequently rich, frequently trapped, and almost always disconnected from the cost model.

Quality

Quality management, traceability and compliance

Inspection plans, non-conformance, corrective action, certificates of analysis and lot or serial genealogy — the evidence you need within hours when a customer or a regulator asks.

Commercial

CRM, quoting, configuration and aftermarket service

Pipeline, product configuration, quoting from real cost, and the installed-base service operation that turns a one-time sale into a recurring revenue stream.

Challenges

What manufacturing executives raise first

Four problems we hear in nearly every plant, and the outcome the leadership team is really after.

01

Nobody trusts the inventory number

The system says one thing, the floor says another, and everyone plans around a safety buffer that costs real working capital. Physical counts are a periodic ordeal that resets the discrepancy without explaining it.

The outcome leaders ask forInventory accuracy high enough to plan from, with cycle counting replacing the annual shutdown and working capital released from buffers you no longer need.
02

Quotes are built on a cost standard nobody believes

Standard costs were set some time ago and updated rarely. Sales quotes from them, finance reports against them, and the variance is explained after the quarter rather than acted on during it.

The outcome leaders ask forActual cost by product and by run feeding the quoting process, so pricing decisions are made on what production really costs today.
03

Planning and the floor are working from different realities

The schedule assumes capacity the plant does not have, because it does not know about the changeover, the maintenance window or the operator who is out. Expediting becomes the actual planning method.

The outcome leaders ask forSchedule adherence that improves measurably, with capacity constraints and downtime reflected in the plan rather than discovered on the shift.
04

Traceability is a project, not a property

A customer asks which lots contained a specific material. Answering means several people, several days and a certain amount of hope. In a recall, that is the difference between a contained event and an uncontained one.

The outcome leaders ask forLot and serial genealogy queryable in minutes, forwards and backwards, with the evidence pack producible on demand.

The common thread is that the plant knows things the business systems do not. Closing that gap is usually a data and integration problem rather than a machinery problem, which makes it much cheaper to solve than most executives expect. Closing that gap is usually a data and integration problem rather than a machinery problem

Business outcomes

The measurements we plan against

We baseline from your existing inventory, schedule adherence and margin data before agreeing a target.

Inventory carrying cost15–30%

Working capital released as accuracy and visibility improve

Inventory accuracy95%+

Achievable with cycle counting and disciplined transactions

Schedule adherence10–20 pts

Improvement when planning uses real capacity and downtime

Gross margin2–5 pts

Where quoting moves onto an accurate cost basis

Lot traceabilityMinutes

Time to trace genealogy forwards and backwards

Aftermarket revenue20–40%

Growth from systematically serving the installed base

How to read these: How to read these: the figures above are typical ranges we plan and measure against, not guarantees. In your first engagement we agree the baseline, the target and the measurement method in writing, then report against them.

How we help

Three ways we work with manufacturers

Most engagements start with cost and inventory visibility, because everything else is argued from those numbers.

Planning, inventory and cost

The operational spine: demand and supply planning, inventory accuracy, work order execution and a cost model that reflects reality.

  • Demand and supply planning against real capacity
  • Multi-site inventory and material visibility
  • Standard versus actual cost by product and run
  • Cycle counting to replace the annual count

Quality, traceability and compliance

Inspection, non-conformance and genealogy captured in the flow of production rather than recorded afterwards.

  • Inspection plans and results at the operation
  • Non-conformance and corrective action workflow
  • Lot and serial genealogy end to end
  • Certificates and audit evidence on demand

Aftermarket service and installed base

The revenue most manufacturers are already entitled to and rarely pursue systematically.

  • Installed-base asset registry with service history
  • Preventive maintenance contracts and renewals
  • Field technician scheduling and mobile capture
  • Parts, warranty and returns management
Dynamics 365 consulting

Dynamics 365 consulting for manufacturers

Implementation, extension, support and integration across Supply Chain Management, Finance and the service applications — with the shop floor connected rather than assumed.

implementation

Implementation of Dynamics 365

Environment design, data migration, configuration, testing and go-live for the Dynamics 365 applications your operation actually needs — to a fixed price and a fixed date. For a plant that means going live by site or by production line, with a cutover planned around your shutdown calendar rather than a convenient month end.

customization

Customization of Dynamics 365

Where the standard product stops short, we extend it with model-driven apps, Power Apps, Power Automate flows and custom tables rather than bolting on a separate system. Routings, formulas, quality plans and costing rules are configured as data your own planners and engineers maintain, because production changes faster than any change-request process.

support

Support of Dynamics 365

Managed application support after go-live: a named team, an agreed response time, release management for Microsoft's twice-yearly waves, and a backlog we work through with you. Production-hours coverage. A planning system that is down during a shift is a production problem, not a ticket, and we agree response times on that basis.

integration

Integration of Dynamics 365

Connecting Dynamics 365 to the systems you are keeping — with monitored, re-runnable interfaces and a documented contract for every field that moves. Interfaces to MES, SCADA, machine data, EDI trading partners and shipping systems, with monitoring so a failed message is caught before it becomes a missed shipment.

We are deliberately cautious about connecting business systems to production control. Reading machine data to inform planning and costing is straightforward and valuable. Writing back to anything that controls a machine is a different risk class, and we will tell you when a proposal has crossed that line.

The Business Suite, applied

The Dynamics 365 applications that fit manufacturing

What each application genuinely does for a manufacturing operation.

Supply Chain

Planning, production, inventory and warehouse

The core: master planning, work order execution, bills of material and routings, warehouse management with barcode scanning, and the multi-site inventory picture that makes planning possible. Handles discrete, process and mixed-mode production in one model.

Finance

Cost accounting, margin and financial control

Cost accounting that reconciles to production activity, standard versus actual variance analysis by cause, product and customer profitability, and the multi-entity consolidation that multi-plant groups need.

Field Service

Aftermarket service and installed-base revenue

Asset registry with full service history, preventive maintenance contracts, technician scheduling with skills and parts availability, and a mobile app that works in a plant basement with no signal.

Sales

Quoting, configuration and account management

Pipeline and quoting connected to real product cost and real available capacity, so a promised date is one operations can actually meet and a quoted margin is one finance will recognise.

Power Platform

The plant-specific layer

Shop-floor data capture, quality inspection forms, maintenance requests, downtime logging and supplier scorecards — built as apps on tablets and scanners inside your existing tenant.

We are deliberately cautious about connecting business systems to production control. Reading machine data to inform planning and costing is straightforward and valuable. Writing back to anything that controls a machine is a different risk class, and we will tell you when a proposal has crossed that line.

Our approach

How we learn a plant before we design anything

Manufacturing punishes consultants who design from a process document. The process document and the plant are rarely the same thing.

1

Walk the floor

We follow a product through the plant, from order to shipment, and watch what really happens.

2

Align

We agree outcomes with operations, finance, quality and IT in one room, and write the metrics down.

3

Design

We prototype the cost model and the planning approach and test them against last quarter's real data.

4

Implement

We build, integrate, migrate and train — by site or line, sequenced around your shutdown calendar.

5

Optimize

We measure inventory, adherence and margin against the baseline, then tune what the data shows.

We validate the cost model against a period you have already closed before anything goes live. If our numbers cannot reproduce your last quarter, the model is wrong and we would rather find that in design than in your first month end.

Why JJC Systems

Why manufacturers choose JJC Systems

Manufacturing consulting fails when the consultants have never stood on a shop floor during a bad shift.

We connect the floor to the ledger

The value is not in a production system or a finance system. It is in the connection between them, which is exactly where most implementations stop short and where margin visibility actually lives.

We design for the operator, not the demo

If a transaction takes an operator too long, it will be batched at the end of the shift or skipped, and your inventory accuracy will never recover. Shop-floor usability is a hard design constraint for us.

We work with the equipment and systems you have

MES, SCADA, scales, scanners, EDI and legacy line controllers. We integrate with what is on your floor rather than requiring you to replace it to suit the software.

One partner from planning to infrastructure

Applications, integration, the network and the managed service afterwards from one accountable team — which matters when a plant issue at 2am needs somebody who owns the whole picture.

Customer success

What good looks like in manufacturing

Two illustrative engagements showing the shape of the work.

Contract manufacturer

Quoting from real cost instead of an old standard

Quotes were built from standard costs last reviewed years earlier. Some long-running accounts were being served at a loss and nobody could prove which, because job-level actuals were never rolled up.

3.8 ptsGross margin improvement
100%Jobs costed to actuals
6Loss-making accounts identified

What changed

  • Actual labour, material and machine cost captured at the job
  • Quoting model rebuilt on real historical cost by product family
  • Six accounts identified as structurally unprofitable and repriced
  • Margin visible by job, customer and product line every week
Talk about a similar outcome
Food manufacturer

Traceability in minutes instead of days

A customer query about a specific ingredient lot required three people and two days of spreadsheet work. In a genuine recall scenario that timeline was, in the operations director's words, indefensible.

2 days → 8 minFull trace
100%Lot genealogy captured
1Evidence pack, on demand

What changed

  • Lot genealogy captured automatically at every production step
  • Forward and backward trace queryable by anyone authorised
  • Recall evidence pack generated rather than assembled
  • Customer and audit queries answered same day, every time
Talk about a similar outcome

See it running against one of your product lines

Pick a product family and give us a real bill of material and routing. We will build a working demo of planning, work order execution and cost roll-up for that line, using your part numbers, and walk your operations and finance leads through it together.

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