The cost of deferring an ERP decision.
Deferral is a decision with a running cost. This paper quantifies where that cost accumulates and offers a framework for deciding whether to defer again.
July 26, 2026 · 14 pages · 15 min readRead
Whitepapers
Arguments worth circulating
Each paper takes a position, sets out the evidence for it, and offers a framework you can apply. They open with an abstract and numbered findings so a busy reader gets the argument in two minutes, and they close with references to Microsoft's own documentation so you can check the basis for yourself.
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Information governance as an AI prerequisite
An examination of why AI deployments in provider organizations pause, and what the sequencing should be instead.
July 19, 2026 · 16 pages · 17 min readRead
One version of the truth: what it costs and what it is worth
Consolidation projects are usually justified on efficiency and delivered on hope. This paper examines where the value actually is and what the honest cost looks like.
July 12, 2026 · 18 pages · 19 min readRead
The insurability of the mid-market
Insurers have quietly become the most effective security auditors in the mid-market. This paper examines what they ask, why, and what it means for how you prioritise.
July 5, 2026 · 13 pages · 14 min readRead
Cloud economics in the public sector
Public cloud programmes fail at procurement and governance far more often than at technical migration. This paper examines why and proposes a procurement approach that survives review.
June 28, 2026 · 15 pages · 16 min readRead
Pipeline as a resourcing instrument
In a services firm, pipeline is a resource demand forecast. Treating it only as a revenue forecast is why delivery cannot meet the dates sales commits to.
June 21, 2026 · 13 pages · 14 min readRead
Knowledge management and the ethical wall
Most firms have a conflicts policy and a matter site structure. Very few have tested whether the wall exists anywhere other than in the site.
June 14, 2026 · 15 pages · 16 min readRead
The economics of one point of utilization
Before evaluating any system, do this calculation. It usually settles the investment question faster than a vendor business case.
June 7, 2026 · 10 pages · 11 min readRead
The endpoint estate in a federated institution
Institutions typically have less endpoint coverage than they believe, concentrated in devices owned by departments rather than by central IT.
May 31, 2026 · 14 pages · 15 min readRead
Inventory accuracy as a working capital instrument
Inventory accuracy is treated as a warehouse metric. It is a planning input, and the buffer carried to compensate for it is working capital.
May 24, 2026 · 12 pages · 13 min readRead
Building for AI on regulated infrastructure
An estate designed for hosting usually needs rework before it can support AI workloads safely. This paper sets out what changes and why designing for it now is cheaper.
May 17, 2026 · 16 pages · 17 min readRead
The cost of keeping everything
Most agencies have a documented retention schedule and delete nothing. The bill arrives with the next records request.
May 10, 2026 · 13 pages · 14 min readRead