A practical guide to right-sizing Microsoft 365
How to compare licence plans with real usage, and what to check before downgrading anyone.
Read moreMicrosoft licensing changes often, and most organizations still carry the cost of past decisions: unused seats, older editions, duplicate tools and add-ons nobody has revisited. JJC Systems audits what you own, compares it with what people actually use, and gives you a renewal plan you can defend.
Microsoft licensing management is the ongoing work of knowing what Microsoft products and subscriptions you own, who is using them, what they cost and when each contract renews, then adjusting all of it as your organization changes. Done well, it stops you paying for unused seats and overlapping tools, keeps you compliant with licence terms, and means renewals are decided on evidence.
Licensing waste is rarely one big mistake. It is a dozen small, individually reasonable decisions that nobody revisited.
Offboarding often removes access but not the licence, so seats keep renewing for accounts nobody uses.
Plans were chosen once for convenience. Many people only need a lighter plan or a standalone product.
Third-party tools for email security, backup, collaboration or endpoint management can overlap with what Microsoft licences already include.
When usage data isn't to hand, the vendor's quote becomes the starting point and the reseller's number the finishing point.
Licensing optimization is one of the few technology cost lines that frees budget rather than consuming it. That is what makes it a sensible way to fund projects that have been waiting. You can only redirect money you've found. frees budget rather than consuming it
Savings are quantified against your current run rate, and the capability impact of every recommendation is stated plainly.
A clear figure for spend that could be reduced, based on your own licence and usage data.
Every licence mapped to a person, service account or device, with owners named.
A renewal calendar with owners and lead times, so no contract rolls over unreviewed.
Recommendations sized to real usage, with a note on what each change affects.
One consistent model of what each Microsoft service costs, by team or business unit.
A documented view of what you own against what you use, so audits aren't a scramble.
How to read these: the figures above are typical ranges we plan and measure against, not guarantees. In your first engagement we agree the baseline, the target and the measurement method in writing, then report against them.
A one-off audit before renewal, or an ongoing programme that sits beside your headcount and product plans.
We establish what you own, what it costs and who uses it.
We recommend what to keep, move, reduce or remove.
We put a routine in place so waste doesn't creep back.
Each item can be scoped alone. Most clients start with the audit and decide what follows from the findings.
Entitlements against assignments and activity, with unused, overlapping and over-specified licences identified.
Applications, user types and base and attach licences reviewed against how people actually work in the system.
Usage, reservations and savings options, plus idle and oversized resources, reviewed for cost and risk.
Mapping products you pay for separately against capabilities already included in your Microsoft licences.
Contract dates, notice periods and options in one view, with preparation ahead of each renewal.
Clear ownership, request and approval steps, and offboarding checks, so licences stay matched to people.
Combining or separating licence estates, and deciding what carries over, when two organizations join or split.
Identifying eligible discounted or grant offers and the process for claiming them.
Short, evidence-led and timed to land before your renewal, not after it.
Gather licence, contract and usage data, then interview owners.
Agree what matters: cost, risk, flexibility, upcoming changes.
Recommendations with savings and the impact of each stated.
Make approved changes and support renewal discussions.
Review regularly so waste and risk don't build up again.
You own everything we produce. We're sometimes asked to recommend more, and often the advice is to buy less, move to a cheaper edition, or use a competitor product where it genuinely does the job better.
See if upcoming renewals, shifting headcount, or rising costs make a licensing review right for your team.
Licensing decisions touch every Microsoft product you run. We check each platform against real usage, so you know what to keep, reduce or remove.
Plans, add-ons and assignments checked against real activity. We find unused seats, over-specified editions and licences still assigned to people who have left.
User types, base and attach licences and app entitlements reviewed against how people actually use the system, so each role pays only for the access it needs.
Consumption, reservations and idle or oversized resources reviewed, so commitments match steady usage. We also check where existing licences can lower cost, for example through Azure Hybrid Benefit.
Security and compliance features are often bought in bundles. We check which ones you use, and where your Microsoft licences already cover tools you pay for separately.
Power Apps, Power Automate and Power BI plans vary by user and by app. We check who needs which plan and where paid capacity is going unused.
Copilot adds a per-user licence cost. We help you decide who should have it first, based on readiness and likely use, before you commit to broad licensing.
If a non-Microsoft tool does the job better or cheaper, we'll say so.
The people who sell you licences are rarely the right people to tell you what to cut.
Our fee doesn't depend on you buying more. Where we find waste, we say so.
Recommendations rest on your own licence and activity data, with the capability impact of each change stated.
Because we also deliver Microsoft 365, Dynamics 365 and Azure work, we know what a feature is worth in practice and what removing it affects.
Findings arrive with enough lead time to act, because savings after a contract renews are much harder to capture.
Illustrative engagements, written in the structure we use for real case studies.
The challenge: head-office staff, warehouse workers and shared devices were all on the same plan. What we did: matched licence types to real roles and usage, and removed unused and duplicate licences. What changed: lighter plans where they fit, no loss of needed capability, and a leaver process to stop drift.
The challenge: a charity was paying standard prices for products that eligible organizations can get at a discount. What we did: confirmed eligibility, moved the right products to the appropriate offers and retired two overlapping tools. What changed: lower recurring cost and a documented process for keeping eligibility current.
Material for people who want to see what they're paying for.
How to compare licence plans with real usage, and what to check before downgrading anyone.
Read moreCommon overlaps between Microsoft licences and separate third-party tools.
Read moreWhat to gather, and when, before a Microsoft contract renews.
Read moreA short audit before your next renewal usually pays for itself several times over. If it does not, we will tell you that too.
It is the contract framework that sets the terms and pricing rules for how you buy Microsoft products, such as an Enterprise Agreement or a Microsoft Customer Agreement. It's separate from the products themselves and from the partner or channel you buy through.
An Enterprise Agreement is a traditional multi-year volume agreement. A Microsoft Customer Agreement is a digital agreement that doesn't expire. CSP is a way of buying through a Microsoft partner. Microsoft has been changing which customers qualify for which, so check current rules before a renewal.
Yes, as part of a renewal review. We compare options against your size, usage and Azure spend. We'll tell you if we also resell, so you can weigh that.
Compare what you own with what's assigned and what's used. Unassigned seats, accounts for departed staff, inactive users and duplicate tools usually point to the waste. A licence audit does this systematically.
It depends on how many products and contracts are involved. We give a timeline after an initial conversation, and aim to deliver findings before your renewal date.
Yes, where the evidence supports it. Sometimes the right answer is a cheaper plan, fewer seats or a different tool.
Yes. Dynamics 365 user types and Azure reservations and consumption are reviewed alongside Microsoft 365.
It depends on scope and the size of your estate, so we agree the price before work starts.
Describe the situation in your own words.