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Managed IT & Security

Endpoint Management Services: Every Device Known, Compliant and Rebuildable in an Afternoon

If you can't prove your laptops, phones and tablets are patched, encrypted and configured to standard, you are relying on hope. JJC Systems' endpoint management services use Microsoft Intune and Windows Autopilot to build, secure and update devices automatically. New starters unbox their own laptop and it configures itself, compliance is evidenced continuously for auditors, and a lost device becomes an inconvenience instead of a data incident.

THE BASICS

What are endpoint management services?

It is the practice of enrolling every laptop, desktop, phone and tablet into one management system, so each device is configured to a standard, kept patched, protected by policy and removable if lost. With Microsoft Intune, new devices can build themselves with zero-touch deployment, and the system reports each device's compliance continuously.

Why do it

It is the practice of enrolling every laptop, desktop, phone and tablet into one management system, so each device is configured to a standard, kept patched, protected by policy and removable if lost. With Microsoft Intune, new devices can build themselves with zero-touch deployment, and the system reports each device's compliance continuously.

It is the practice of enrolling every laptop, desktop, phone and tablet into one management system, so each device is configured to a standard, kept patched, protected by policy and removable if lost. With Microsoft Intune, new devices can build themselves with zero-touch deployment, and the system reports each device's compliance continuously.

01

Every new starter takes a day of engineer time

Devices are built by hand, inconsistently and slowly. Your rollout speed is capped by how many machines one person can image in a week, and every build differs slightly from the last.

02

You can't prove your devices are patched

Compliance reporting is a spreadsheet put together by hand. It is out of date by the time it is finished and unconvincing to an auditor or insurer.

03

A lost laptop turns into a data disclosure question

Without enforced encryption and remote wipe, the honest answer to what was on the device and whether it was protected is a shrug.

04

Personal phones touch company data with no controls

Staff read email and open documents on their own phones. Nothing is managed, nothing is separated, and nothing can be removed when they leave.

Endpoint management is the control that makes other controls verifiable. Patching, encryption, configuration and access all become continuously evidenced, rather than periodically assumed. makes several other controls verifiable

What you get

What endpoint management delivers

Endpoint work produces unusually clean metrics, which is one reason auditors like it. We agree the baseline and targets in writing before work starts, then report against them.

Deployment time<1 hr

From unboxing to a productive, compliant device with zero-touch provisioning and no engineer involved.

Estate visibility100%

Every managed device reports its compliance state continuously, replacing manual inventory with live evidence.

Patch compliance>98%

Devices inside the agreed update window, with staged rollout rings that catch a bad update before it reaches everyone.

Disk encryption100%

Encryption enforced and recovery keys escrowed across the estate, so a lost device is a recovery task, not a disclosure event.

Remote remediationMinutes

Time to wipe, reset or reprovision a device remotely, with no hardware shipped and no engineer visit.

Company data on personal devicesSeparated

Application-level protection and selective wipe, so leavers lose company access without their personal data being touched.

How to read these: the figures above are typical ranges we plan and measure against, not guarantees. In your first engagement we agree the baseline, the target and the measurement method in writing, then report against them.

How we can help

Device management services: deploy, secure and operate

Whether you are starting fresh, moving off legacy imaging, or want an existing Intune environment run properly, most organizations begin with one of these three and add the others.

Deploy and provision devices

Windows Autopilot deployment and zero-touch enrollment, so devices ship directly to users and configure themselves to your standards.

  • Autopilot and enrollment configuration
  • Device build and configuration profiles
  • Application packaging and delivery
  • New starter and replacement process

Secure and keep devices compliant

Device compliance management enforced continuously, with conditional access tying device health to access to company data.

  • Compliance and configuration policies
  • Encryption enforcement and recovery key escrow
  • Conditional access integration
  • Mobile device management and personal device protection

Operate, patch and report

Patch management services, application updates, health monitoring and the reporting that turns estate management into audit evidence.

  • Update rings and staged rollout
  • Application update management
  • Device health and compliance reporting
  • Remote remediation and rebuild
What's included

Endpoint and device management services we deliver

Each service can be scoped on its own or combined into a full modern device management program.

Core — delivered in most engagementsIndustry — shaped by your sector's rulesChallenge — scoped to a specific problem
Core

Microsoft Intune design and build

We set up your Intune tenant: enrollment methods, device categories, role-based administration and the policy structure that supports them, so management stays consistent as you grow.

Core

Windows Autopilot zero-touch deployment

Devices are registered with the vendor and shipped straight to users. They configure themselves at first sign-in, with no engineer touching the device.

Core

Device compliance and configuration policies

We define device standards and enforce them continuously: encryption, operating system version, security settings and health checks, with compliance reported as it changes.

Core

Application packaging and delivery

Business applications are packaged, deployed and updated automatically, including license-restricted and role-specific software.

Core

Patch management and update rings

Staged update rollout with pilot rings, deferral policies and reporting, so a faulty update is caught before it reaches the whole estate.

Core

Mobile device and application management

Company and personal phones and tablets managed with app protection policies and selective wipe when someone leaves.

Challenge

Migration from legacy imaging and management

Moving from traditional imaging, on-premises Group Policy and third-party tools to Intune, without a disruptive rebuild of every device.

Industry

Moving from traditional imaging, on-premises Group Policy and third-party tools to Intune, without a disruptive rebuild of every device.

Clinical workstations, shop floor terminals, shared shift devices, ruggedized field hardware and kiosks, each with a configuration and sign-in model that suits how it is used.

Our approach

How an endpoint management rollout works

Standards first, pilot second, then migrate devices as they refresh wherever possible.

1

Discover

We inventory devices, operating systems, applications and current management tools, and note the compliance obligations that apply.

2

Align

We agree device standards, the application catalog, update policy and the right balance between security control and user friction.

3

Design

Configuration profiles, compliance policies, application packages and the enrollment process are designed and documented.

4

Implement

A representative pilot group goes first. Then we roll out by department, ideally timed with natural hardware refresh to avoid needless rebuilds.

5

Optimize

We review compliance reporting, tune policies that cause friction, and add new applications and device types as you need them.

Policies people fight are policies people bypass. We tune configuration against real user feedback during the pilot, because a control that pushes staff onto unmanaged devices makes things worse, not better.

WHO IT'S FOR

Who needs endpoint management services, and when to call

Organizations usually look for endpoint management at one of these moments:

If every device is enrolled, compliant, patched and rebuildable without an engineer, you probably don't need us yet.
  • Every new laptop is built by hand and onboarding depends on one or two engineers.
  • An audit, insurance renewal or client questionnaire asks you to prove devices are patched and encrypted.
  • Staff use personal phones for email and documents with no controls in place.
  • You still use traditional imaging or on-premises tools and want to move to Microsoft Intune.
  • Remote and hybrid staff are hard to support and keep compliant.
  • You run shared or specialist devices such as clinical workstations, kiosks or shop floor terminals.
MICROSOFT PLATFORMS

How Microsoft Intune, Autopilot and conditional access fit together

JJC Systems is a Microsoft-focused consultancy, so device management is built on the Microsoft tools you probably already license. Typical decisions include:

Microsoft Intune

The management service for enrollment, configuration, compliance policy, application delivery, update rings and remote actions. Intune is included in several Microsoft 365 plans, so we check what you already own.

Windows Autopilot

Zero-touch deployment for new and reprovisioned Windows devices.

Microsoft Entra ID and conditional access

Access to company data depends on a device being enrolled and compliant.

Microsoft Defender for Endpoint

Device protection and health signals that can feed compliance decisions.

Microsoft 365 apps and licensing

Packaging, delivery and updates for Microsoft 365 apps, and clarity on which licenses cover what.

Mobile management

App protection and selective wipe for personal devices, plus full enrollment for company phones and tablets.

Why choose us

Why organizations choose us for endpoint management

This is detailed, unglamorous work, and experience shows up in the exceptions.

We plan around your hardware refresh cycle

Wherever possible, devices move to modern management as they are replaced, so you avoid a disruptive rebuild program nobody enjoys.

Endpoint management tied to identity and access

We also run your identity and security work, so device compliance actually controls access to data instead of just appearing in a report.

Pilot feedback changes the policy

Configuration is tuned against real user experience before wide rollout, which is why our deployments generate fewer support tickets.

Experience you can check

Over 40 years of field experience and 24/7 support coverage. Ask us for references and for the named engineers who will work on your environment.

Customer success

What this looks like in practice

Professional Services

From manual imaging to devices that ship straight to staff

A firm building every laptop by hand moved to zero-touch provisioning, changing both new-starter experience and engineer workload.

1 day → 1 hrSample provisioning time
100%Sample compliance visibility

What changed

  • Devices shipped by the vendor directly to home addresses.
  • Application catalogue delivered automatically by role.
  • Engineer time recovered from imaging redirected to project work.
Talk about a similar outcome
Healthcare

Managing shared clinical workstations properly

Shared devices across wards needed fast sign-in, enforced encryption and continuous compliance evidence for audit.

100%Sample encryption coverage
ContinuousCompliance evidence

What changed

  • Shared device configuration tuned for rapid shift sign-in.
  • Compliance state reported continuously rather than sampled.
  • Lost device process reduced to a remote wipe and reissue.
Talk about a similar outcome

Demo content: the organizations and measurements above are illustrative placeholders written to show the structure of a real story. Replace them with verified client results and approved references before publishing.

: Find out what your device estate looks like

A short assessment tells you what is managed, what is compliant, what is not, and what modern management would take to reach.

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FAQs

Endpoint management FAQs

Can't find your question? Ask us directly. Ask us directly

What are endpoint management services?

Endpoint management services enroll every laptop, desktop, phone and tablet into one management system, so each device is configured to a standard, kept patched, protected by policy and removable if lost. They replace manual imaging and spreadsheet inventories with a live view of the whole estate.

What is Microsoft Intune?

Microsoft Intune is Microsoft's cloud service for managing devices and apps. It handles enrollment, configuration, compliance policy, application delivery, update rollout and remote actions such as wipe, for Windows, macOS, iOS and Android devices. We scope exactly which device types you need.

Is Intune included in Microsoft 365?

Intune is included in several Microsoft 365 plans, such as Business Premium, E3 and E5. We check which licenses you already own before recommending anything, so you don't pay for management you already have.

What is Windows Autopilot, and what is zero-touch deployment?

Windows Autopilot lets a new Windows device ship straight from the vendor to the user and configure itself when they first sign in, with no engineer imaging it. That is zero-touch deployment, and it typically takes a new starter under an hour from unboxing to a productive, compliant device.

How is Intune different from traditional imaging and Group Policy?

Imaging builds each device by hand, and Group Policy usually relies on the device being on the corporate network. Intune manages devices over the internet, so they can be built, configured, updated and wiped wherever they are, and it reports compliance continuously.

Do we need to rebuild every device to move to Intune?

No. Where possible we move devices as they reach natural hardware refresh, which avoids a disruptive rebuild of everything at once. Our migration from legacy imaging is planned device group by device group, with a pilot first.

What is the difference between MDM and MAM for personal devices?

Mobile device management (MDM) enrolls the whole device and manages its settings. Mobile application management (MAM) protects only company apps and data on a personal phone, keeping them separate and removable. For personal phones, app protection usually respects privacy better while still protecting company data.

What is device compliance, and how does it link to access?

Device compliance means a device meets your standards, such as encryption on, current operating system and required security settings. Through conditional access, a device that isn't compliant can be blocked from company data until it is fixed, so compliance controls access rather than just being reported.

How does patch management work with update rings?

Updates roll out in stages. A small pilot ring receives updates first, then wider rings follow on a schedule, with deferral policies and reporting. A faulty update is caught early instead of reaching the whole estate at once.

What happens if a laptop is lost or stolen?

With encryption enforced and recovery keys escrowed, the data on the device stays protected, and you can lock or wipe it remotely. A lost device becomes an administrative task of wiping and reissuing, rather than a data disclosure question.

Can you manage shared, kiosk and specialist devices?

Yes. Clinical workstations, shop floor terminals, shared shift devices, ruggedized field hardware and kiosks each need a configuration and sign-in model that suits how they are used, and we design for them explicitly.

How long does an endpoint management rollout take?

It depends on the number of devices, device types and whether you are starting fresh or migrating. Design and a pilot come first, then rollout by department. The written recommendation sets the timeline.

How much do endpoint management services cost?

It depends on the number of devices, device types, applications and whether you want ongoing management as well as the rollout. We don't quote from a price list. After a 30-minute call we send a written recommendation with clear scope, timeline and a fixed price.

Can endpoint management help with audits and insurance?

Yes. Continuous compliance reporting replaces manually assembled spreadsheets, so you can show auditors, insurers and clients which devices are patched, encrypted and configured to standard at any time.

What will we have at the end?

An enrolled, compliant, patched device estate, a zero-touch process for new starters and replacements, a clear application catalog, live compliance reporting and a documented standard your own team can run.

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